Buying a resale ticket is not risky at all when you go through a reputable professional. The problem is knowing how to identify one. Here are 8 signs to check, and how we address them at Velora Ticket, a professional reseller since 2017.
1. Complete and reachable contact details
A serious seller displays a phone number, an email address, and legal notices. Call before you buy: if no one ever answers, be suspicious. With us: +33 6 29 15 92 53, available Monday to Friday and on the day of each event.
2. A proven track record
A site created a few weeks ago, with no history, should be a red flag. Velora Ticket has been reselling tickets since 2017.
3. Payment by card on the site
Always pay by credit card on a secure page. Avoid transfers to individuals, gift cards (PCS, Transcash, Neosurf...), and cryptocurrencies: these are the preferred payment methods of scammers. With us, everything is paid for on the site via Shopify.
4. The total price displayed before payment
Beware of fees that appear at the last minute. At Velora Ticket, the price displayed is the total price for the lot, including taxes and fees, with no delivery charges.
5. A precise description of the seat
Category, block, row, number of seats, visibility: the more precise the listing, the better. A vague listing often hides something. Our guide on how to read a ticket listing helps you see things clearly.
6. Official ticket transfer
When an event uses mobile tickets, insist on a transfer via the official application: the ticket arrives in your account and cannot be duplicated. Everything is explained in our article on Ticketmaster ticket transfers.
7. Written guarantees
What happens if the ticket doesn't work, if the event is cancelled, or if the ticket doesn't arrive? A professional will state this in black and white. Our commitments: ticket replaced within 30 minutes or refunded, refund if the event is cancelled, tickets received at least 48 hours in advance. See our guarantees.
8. Transparency about status
An honest reseller does not pretend to be the official box office. We are a professional reseller, and we make that clear.
In summary
Contact details, track record, card payment, total price, precise listing, official transfer, guarantees, and transparency: if a site checks these 8 boxes, you can buy with peace of mind. Check out our concerts and matches, as well as our 6 reflexes before paying for a ticket.